ShipTop is a leading eCommerce fulfillment partner, utilizing advanced technology and a customer-focused approach to help businesses grow. Our comprehensive digital solution combines a multi-channel order and inventory management system with a fast and reliable fulfillment process, enabling eCommerce merchants to scale and succeed. With exceptional customer feedback, ShipTop offers the highest service levels at competitive rates, making fulfillment accessible for every company.
To empower eCommerce merchants to grow and succeed through advanced technology and exceptional customer service while also prioritizing sustainability and environmentally-conscious practices.
To become the most trusted and reliable eCommerce fulfillment partner for businesses around the world. We aim to empower businesses to focus on what they do best while we handle the complexities of fulfillment and logistics.
- Customer Success – Our customers’ success is our success. We are dedicated to delivering exceptional service and helping our clients achieve their business goals.
- Ownership and responsibility – We take ownership and responsibility for our actions and decisions and strive to be accountable for the work we do.
- Innovation and simplicity – Efficiency and simplicity are key to success. We strive to invent and simplify processes, always looking for ways to improve and streamline our work.
- Collaborative growth – We believe in growing together. We support each other’s development and work towards common goals as a team.
- Mutual respect – We respect each other, our clients, and all stakeholders, and we strive to create a positive and inclusive culture that is founded on mutual respect.
Tell us about yourself?
Ash is a CPA with eight-plus years of professional experience as an accountant, auditor, and consultant. While working at Deloitte, Ash co-founded an eCommerce business, where he was able to successfully grow top-line revenue to six figures within the first year. This experience solidified Ash’s passion for eCommerce and inspired him to create a solution that could help other eCommerce merchants scale efficiently and effectively.
Throughout his entrepreneurial journey, Ash realized that multi-channel eCommerce merchants struggled to find third-party logistics partners that understood their need for scalable and efficient shipping and logistics solutions.
Motivated by the opportunity to make a positive impact on the eCommerce industry, Ash founded ShipTop in 2021 with a vision to disrupt the traditional third-party logistics industry and provide a solution to help eCommerce merchants grow and succeed.
As CEO, Ash brings his diverse background and entrepreneurial spirit to ShipTop, driving the company’s mission to be the leading eCommerce fulfillment partner.
If you could go back in time a year or two, what piece of advice would you give yourself?
If I could go back in time a year or two, the piece of advice I would give myself is to prioritize innovation and technology in our services. While it’s important to maintain strong relationships with our clients and ensure their success, I believe that focusing on continuously improving and expanding our capabilities through innovative solutions will be key to our growth and success as a company. In order to do this, it’s also important to not be afraid to take calculated risks and embrace change as we strive to disrupt the traditional third-party logistics industry and become the leading eCommerce fulfillment partner.
What problem does your business solve?
We’re solving the widening eCommerce expectation gap. Consumers expect fast and free shipping options with minimal return hassle for their online purchases, but businesses can’t meet those expectations without a partner. Third-party logistics partners (also known as 3PLs) are the secret ingredient that’s allowing eCommerce brands to meet customer expectations and scale.
ShipTop combines a multi-channel fulfillment solution with fast and affordable shipping rates to help eCommerce businesses meet consumer expectations.
What is the inspiration behind your business?
The inspiration for ShipTop came from the founder’s personal experience with eCommerce. Ash co-founded an eCommerce business and struggled to find a third-party logistics partner that understood the need for scalable and efficient shipping and logistics solutions. This led Ash to create ShipTop and help eCommerce merchants grow and scale through fast, reliable, and affordable fulfillment solutions.
What is your magic sauce?
Our magic sauce is our commitment to customer success. We believe that our customers’ success is our success, and we go above and beyond to ensure that their needs are met. We have a customer-first approach, which means that we prioritize their needs and work collaboratively to find solutions that best fit their business.
We also differ from the competition in our use of advanced technology. We have developed a comprehensive digital solution that combines fast and reliable fulfillment with multi-channel order and inventory management. This allows us to streamline our processes and provide efficient and scalable solutions for eCommerce merchants.
In addition, ShipTop is committed to leading the way as a sustainable and ethical company. We believe that it is important not only to help our customers grow and succeed but to do so in a way that is responsible and mindful of the impact on the environment. This includes our focus on using eco-friendly packaging materials, implementing energy-efficient systems in our warehouses, and partnering with eco-conscious shipping carriers.
We are dedicated to making ShipTop a great place for people to work. We believe that our team is the heart of our company, and we strive to create a positive and inclusive culture that supports personal and professional growth. This includes providing ongoing training and development opportunities, as well as a supportive and collaborative work environment.
What is the plan for the next 5 years? What do you want to achieve?
In the next five years, our plan is to continue expanding our services and technology to meet the evolving needs of eCommerce merchants. We aim to become the go-to fulfillment partner for businesses of all sizes, helping them to grow and succeed through our reliable and innovative solutions.
We also plan to further establish ourselves as a leader in sustainability and ethics, by continuing to implement eco-friendly and energy-efficient practices and by fostering a positive and inclusive work culture.
Ultimately, our goal is to help businesses around the world reach their full potential and achieve their eCommerce goals while also making a positive impact on the world.
What is the biggest challenge you’ve faced so far?
The biggest challenge we’ve faced so far is adapting to the rapid changes in the eCommerce industry. With the increase in online shopping, there has been a corresponding increase in the demand for fast and reliable fulfillment solutions. This has required us to constantly evolve and innovate in order to meet the needs of our customers and stay ahead of the competition.
We’ve also faced challenges in scaling our operations to meet the growing demand for our services. This has required us to invest in technology and infrastructure in order to streamline our processes and maintain high levels of efficiency.
Overall, the biggest challenge we’ve faced has been the need to continuously adapt and innovate in order to stay relevant and meet the evolving needs of the eCommerce industry.
How can people get involved?
At ShipTop, we are always looking for ways to partner with and support businesses that share our values and vision. We welcome inquiries from eCommerce merchants who are looking for a fulfillment partner to help them grow and succeed.
If you are interested in learning more about what ShipTop has to offer, please visit our website at shiptop.com or contact us directly at [email protected]. Our team is always happy to answer any questions and provide more information on how we can help your business succeed. We look forward to working with you!