As a leading appliance repair company, we can fix any appliance within hours of your call. Our experienced and trained technicians can repair nearly every major household appliance for you. We fix fridges, stoves, ovens, dishwashers, and dryers! No matter the problem, we’re confident that we can fix it. We are Toronto-based and proudly service all the GTA, Halton, Niagara, London, Waterloo, Kitchener, Simcoe area, Winnipeg, Ottawa, and Vancouver.
Technicians are available evenings, weekends, and holidays – 365 days around.
Tell us about yourself?
My Name is Igor Imas, and I am coming from industrial service. It all started in 2014 when our under-warranty stackable washer stopped working, so we called the place where we bought it, and they redirected us to the manufacturer. It took us several days to book the service call scheduled for a week ahead. I did not touch the appliance, knowing it would void the warranty. Therefore, we waited. Finally, the tech arrived and checked the appliance for two hours, finding that the door lock was defective. He didn’t have the parts, despite the service call coming from an authorized service center and knowing the model of our appliance.
So we waited another week for the technician to return and install the part. It was tough for a family with two small kids to be without a washer for weeks.
I was stunned by how waiting for weeks for service to be done was “normal”. Therefore, one of our main goals was to have access all over Canada to source the parts and complete the repair in the fastest way possible.
If you could go back in time a year or two, what piece of advice would you give yourself?
It was Corona time. Everything will be okay. No stress. Call Express!
What problem does your business solve?
Appliance repair – after husband’s appliance repair. 🙂
What is the inspiration behind your business?
Fixing a problem in the client’s house after it was affecting the daily routines is very satisfying.
What is your magic sauce?
Same day/text day appliance repair service, repairing all brands and makes. We ensure all our guys are fully stocked with common parts to complete the repair in the first appointment.
What is the plan for the next 5 years? What do you want to achieve?
We are a fast-growing company whose primary goal is to become a Canada-wide appliance repair provider. One day it will happen. 🙂
What is the biggest challenge you’ve faced so far?
The biggest challenge is finding good people to work with us. We have a great field and office team, and we are always looking forward to more joining our family.
How can people get involved?
For any appliance repair service, you can contact our toll-free number at (844)889-8484 or our email at [email protected]. For Carrier, you can send your resume to [email protected]. Our website is www.expressrepair.ca.