The views and opinions expressed in the interviews published on Made in CA are those of the interviewees and do not reflect the official policy or position of Made in CA.

The information provided through these interviews is for informational purposes only and does not constitute an endorsement or recommendation of any products, services, or individuals featured. We strongly encourage readers to consult with appropriate professionals or authorities in the relevant fields for accurate information and advice.

Michael Ghattas

Our vision is to empower businesses to exceed their customer’s expectations. Our mission is to provide companies access to the technology and expertise to deliver the best customer experience.

Tell us about yourself?

  • Electrical Engineer at McGill
  • Founding team of two successful startups, previously – one got acquired, and another grew to more than 200 employees

If you could go back in time a year or two, what piece of advice would you give yourself?

Don’t stress about circumstances outside of your control, and try to just focus on what you can by prioritizing.

What problem does your business solve?

Customer expectations of an Amazon-like experience are transcending across all industries. This poses a problem to small and medium businesses that are trying to keep up with this expectation.

What is the inspiration behind your business?

The inspiration was understanding that it requires a lot of technology and expertise to create a seamless customer experience to that of Netflix.

What is your magic sauce?

Our magic sauce was dissecting all the requirements to deliver a seamless authentication, billing, and authorization experience and providing them in an easy-to-use manner.

What is the plan for the next 5 years? What do you want to achieve?

Our vision is to deliver a seamless experience to millions of businesses looking to elevate their customer experience.

What is the biggest challenge you’ve faced so far?

Growing the team to more than 50 members was a challenge.

How can people get involved?

Business owners looking to implement identity, billing, and authorization solutions can contact us at We are also always looking for exceptional team members. You can reach us at