Tecbound provides technology services to police agencies, businesses and NGOs in Canada and Latin America.
Tell us about yourself?
Oscar Diaz has 20 years of experience in the IT industry. Oscar studied Information Technology Engineering at UNITEC. During his five-year program, he worked as a Coding Instructor and participated in several university programs to attract new students to the faculty. After graduating, Oscar started working in the Telecommunication Industry at Digitel Corp. His first position at Digitel was as a System Administrator, where he had several servers under his responsibility, including the email system that supported 3000 users. In the next five years, Oscar demonstrated he was willing to take on new challenges and responsibilities; this allowed him to climb the organizational ladder and earn a management position where he was in charge of the server infrastructure running on Microsoft products (200+ servers and 10+ engineers on his team under his direction). After that, Oscar moved to the position of Application Manager, where he was in charge of (a) Business Intelligence, (b) Web Application Development, and (c) Customer Liaison Units (where he had 20+ engineers, business analysts and team leads working under his supervision). After ten years of working in the Enterprise world and seeing the opportunity of bringing Enterprise IT practices to small and medium-sized businesses, Oscar founded Tecbound Technology in 2011.
The goal of the company was to bring quality IT service to business owners and help them navigate the challenges of using IT in their business. Tecbound has grown ever since and now has a presence in Calgary, Vancouver, and Latin America. Oscar sponsors several children through not-for-profit organizations like World Vision and Christians Children’s Fund and has a passion for helping kids to get involved in sports activities to promote family values, respect for others and encourage them to become the best they can be.
If you could go back in time a year or two, what piece of advice would you give yourself?
Keep going, find mentors. There are always opportunities.
What problem does your business solve?
NCACR process for Police Agencies in Canada. Digital transformation for businesses. Also, we put a special focus on Cybersecurity.
What is the inspiration behind your business?
To provide Enterprise level Technology services for Police Agencies, Businesses and NGOs, but tailored to the small business world.
What is your magic sauce?
We make sure that our solutions are tailored to our customers’ needs. We do not provide cookie-cutter solutions. Every organization has different challenges, and goals. etc.
What is the plan for the next 5 years? What do you want to achieve?
Grow our presence in Latin America and establish Tecbound as the go Technology Provider for Police Agencies in Canada
What is the biggest challenge you’ve faced so far?
Differentiate Tecbound from the crowd. There are tons of providers out there, so it is a difficult task.