The views and opinions expressed in the interviews published on Made in CA are those of the interviewees and do not reflect the official policy or position of Made in CA.

The information provided through these interviews is for informational purposes only and does not constitute an endorsement or recommendation of any products, services, or individuals featured. We strongly encourage readers to consult with appropriate professionals or authorities in the relevant fields for accurate information and advice.

Robert Collins

We are a residential painting company that started in Nanaimo, BC back in 2011. Through years of hard work, friendship, and a common goal, we have been able to grow our team to better serve the Island, and as of 2021, we have begun operating and serving The Greater Victoria area.

Assembling our team based on these core values is what has allowed us to continue to grow in an organic manner. We believe every business is a people business, so that’s where it starts.

  • People: Treating customers/colleagues with kindness, empathy, and understanding; being supportive/collaborative; creating an inclusive work environment.
  • Respect: By treating others with dignity, valuing contributions, and being professional. This builds positive work relationships.
  • Innovation: Finding creative solutions, embracing new tech, and improving processes/services to stay ahead of competitors and better serve customers.
  • Determination: Committing to completing the work and persevering to reach goals despite obstacles or challenges.
  • Efficiency: Streamlining processes, prioritizing tasks, and consistently producing high-quality work.

So, we look forward to growing and serving the Nanaimo and Victoria areas and becoming the go-to painting company for all of your painting needs.

Our mission:

Transforming spaces with vibrant colours and experienced craftsmanship. We strive to be the go-to company for your painting needs on Vancouver Island. Trust in our mission to deliver peace of mind through streamlined communication and exceptional results. We paint with pride in every project so you can take pride in your home.

Tell us about yourself?

It’s a long story, but I will do my best to keep it short. My father did some painting and handyman work for a bit and would get me and my brother involved sometimes. Later on, when I started attending university for my BBA, I would do property management and maintenance for a private company. Later on, I did some work for a couple of smaller painting outfits, where I learned more in-depth about the craft.

One summer, a friend of mine was getting out of the industry and moving out of town. He sold me his equipment and helped me form some of the core concepts of starting the business. From there, once the company started to take off, I didn’t return to university, and the rest is history!

If you could go back in time a year or two, what piece of advice would you give yourself?

I would suggest we invest more into our processes and remember that Rome wasn’t built in a day.

Pride Painting

What problem does your business solve?

We help people decorate their homes or businesses and guide them to make the right decisions to create a space they can be proud of for a long time to come.

What is the inspiration behind your business?

When I was working for other service-based industries, I saw the standard that was being set. The bar was low in my eyes, and I thought I could provide a more professional approach to a service trade. We want to ensure people feel comfortable and trust those they are bringing into their homes or businesses. So if someone has a sensitive situation, an empty house or a grandparent that needs work done, we want to be the go-to solution they can trust to do a great job and walk them through the whole process.

What is your magic sauce?

Pride Painting’s success can be attributed to several key factors. Firstly, our exceptional customer interactions set us apart from the competition. We prioritize treating people (our clients and co-workers) with respect and ensuring their satisfaction throughout the painting process. This approach fosters strong relationships with our clients and enhances their overall experience.

Pride Painting’s magic sauce lies in our respectful interactions with customers, our steadfast commitment to high standards, and our consistency with our team. These qualities are at the core of our business philosophy and contribute to our continued success in the painting industry.

What is the plan for the next 5 years? What do you want to achieve?

The vision for Pride Painting is to continue servicing our clients with the same great experience they have come to expect. We want to attract the right clients and the right people to work with us, becoming the destination employer for those that have an interest in working in the trades and progressing their skills and careers. Our aim is to make it so that when our clients and community think of painting, they immediately think they better call Pride.

What is the biggest challenge you’ve faced so far?

Expanding our service locations has certainly introduced some challenges. It initially started with personal intentions to relocate, but seeing as there was room in the market for another painting company, it only made sense to expand the service area from Nanaimo to include Victoria as well.

Logistics and learning a new market can always be challenging, but for the first six months it felt like we started from ground zero. New staff, new clients, and no brand recognition. It took awhile to get our feet underneath us but we’re off to the races now.

How can people get involved?

Whether you’re a homeowner, a business owner, or a property manager, our team of highly skilled professionals is here to cater to all your painting needs. From interior painting to exterior restoration projects, we have the expertise and experience to handle it all.

To experience the Pride Painting difference, give us a call today at 778-535-7655 for a quote. You can also visit our website at www.pridepainting.ca for more information about our services. Don’t forget to follow us on Instagram or sign up for our newsletters to stay updated on our latest projects and promotions.

Instagram: www.instagram.com/pridepaintingltd